Eagle Carports


Eagle Brand Carports

Brought to you by All-Pro Building Services, Inc.

Due to complaints from some of our customers and a great deal of Internet research, All-Pro Building Services, Inc. will no longer be selling Eagle Carports.

We do intend on keeping our Eagle Carports Page up with our high Google and other search engine ranking to inform all potential Eagle carport customers of the possible wrong doings by the company.

Here is some of the information that we have located:

On Monday Jan. 16th 2005 we had an appointment for Eagle Carports to come to our residence and install a carport.

(The carport was for my mother, I’m writing for her.)

My mother took a day 1/2 day off of work because Eagle were supposed to arrive mid-morning to install the carport.

My father left work at lunch time to be here when the crew arrived.

10:00, 11:00, 12:00, and 1:00 rolled around, no sign of the crew, no calls, nothing. We wondered what was wrong.

A little after 1:00, we received a call from a random cell phone. A hispanic man who knew very little english said to give him another hour and a half and that they would be there. They claimed that the carport that they were installing in West Jefferson, (15 minutes from our home) was taking longer than expected.

The bull**** begins.

As it so happened, 2:30, and 3:00 came with no sign of this very busy carport installing crew. We then called Eagle carports and alerted them to the situation. We spoke to a very pleasant lady who had no idea that we were waiting to no avail. She was shocked that they hadn’t shown up and didn’t really know what was going on.

She said she would do some research, and after a few minutes she called us back. Apparently, there were 3 other jobs in our area that day, and none of the other customers had seen or heard from the crew either. (Even the home in West Jefferson that they were “working on.”)

So, like the patient negroes that we are, we waited. We waited and waited, and then called the cell phone of the crew. When we called them, we could hear hammering, and banging, and they told us, “Yes, they left! Give us 30 minutes to get there!” When my mother questioned what was taking them so long, they said, “Oh, wait, we are leaving now, we be there soon.”

This was enough to make the Pope say, “what the f…?”

Well, 4:00. 5:00 and 6:00 came, but they didn’t. We decided at this point, that this company was very shady and that if they didn’t show up, we were no longer interested in their services.

At 6:15, after darkenss falls here in the mountains, the 3 man crew showed up with flashlights, ready to work. The company had no knowledge that they were going to install the carport in the dark, and said that they shouldn’t be doing it at night.

It took them well over 2 1/2 hours to install the carport, after which we were asked to look at it, and approve it, IN THE DARK.

Needless to say, the very next day, the carport, which was never anchored properly, flipped over and is now sitting on an embankment with lots of damage.

Considering how unprofessional the company had been thus far in the installation of the carport, we were sure that they would be understanding, accomodating and take full responsibility.

WE WERE WRONG. We were told to take pictures and email them to the company, we did that. And we waited.

2 days later we are told, “claim it under your homeowners insurance and read your contract, we can’t help you.”

Claim what? Something that hadn’t even been on the property 16 hours before it was damaged? I don’t think so. We will be filing a claim with the NC small claims court to settle this matter. This company is shady, disreputable, dishonest and incompetent. Its obvious that a terrible job was done. In fact, one of the company reps admitted that they had been having many problems with this particular crew.
Its time for Eagle Carports to bite the bullet, and take responsibility for a job NOT well done.

Charlotte Warrensville, North Carolina U.S.A.

Reference: http://www.ripoffreport.com/reports/ripoff172519.htm

 

According to the Better Business Bureau:

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints. The company has resolved some complaints presented by the Bureau; however, the Bureau did not receive a response to other complaints.

The company also has an unsatisfactory record due to un resolved complaints complaints. Complaints are concerning that the quality of the product was not as advertised, and service and repair issues.

This location is the headquarters location for this company.

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

The Bureau processed a total of 58 complaints about this company in the last 36 months, our standard reporting period. Of the total of 58 complaints closed in 36 months, 36 were closed in the last year.

Reference: http://www.vabbb.org/commonreport.html?bid=8001588

We at All-Pro Building Services, Inc. hold our customer’s satisfaction at the top of our list, so when we have customers complaining to us about the installation of their carports and we learn that this appears to be common place practice for Eagle Carports, because we do want to be affiliated with such an organization, this became an easy decision.

We ask all of our customers to think twice and read as much information as you possibly can about Eagle Carports so that you may make an informed decision before entering into a contract with them.